Our Governance

ITEC Group is governed by a board of directors whose role is to:

  • approve the purpose, values and strategic direction of the Group;

  • guide and monitor the management of ITEC Group;

  • oversee good governance practice;

  • set the Group’s risk appetite; and

  • monitor and review the Group’s financial and non-financial risk management systems

The Board aims to protect and enhance the interests of its shareholders, while taking into account the interests of other stakeholders, including employees, customers, partnerships and the wider community.

The Group Managing Director has responsibility for the day-to-day management of ITEC Group and is supported in this function by the ITEC Executive Leadership Team.


Board, Executive Profiles and Committee

ITEC Group is committed to ensuring that the composition of the Board continues to include directors who collectively bring an appropriate mix of skills, commitment, experience, expertise and diversity (including gender diversity) to Board decision-making.

The Board has established a Corporate Risk Committee, Relationship Committee and Finance Committee as standing committees to assist with the discharge of its responsibilities.

All directors have a standing invitation to attend committee meetings where there is no conflict of interest. These committees review matters on behalf of the Board and (subject to the terms of the relevant committee’s charter):

  • refer matters to the Board for decisions, with a recommendations from the committee (where the committee acts in an advisory capacity); or

  • determine matters (where the committee acts with delegated authority), which it then reports to the Board.

Board Members

Chris O'Brien

Chris has a very strong background and experience in navigating changing landscapes, building programs and delivering services within the community sector. As a founder and managing director for Community Enterprises Australia Ltd (CEA) he grew that not-for-profit entity to be the largest CDEP provider in Australia, and instrumental in reducing the employment gap between Indigenous and non-Indigenous people.

Chris’ passion for helping vulnerable people guides his professional and personal ethos, which encompasses the values of humanity in the delivery of individual and business services. Chris is a member of Australian Institute of Company Directors.

Chris obrien

Lynn walker

Lynn Walker

Lynn has over forty years’ experience working in the community and human services sector, which includes extensive includes administrative and management roles within the ITEC Group of companies. Lynn has strong connections with Indigenous communities in Far North Queensland and the Northern Territory and is focused on engaging in partnerships with Indigenous organisations.

Her drive and passion for the work within these sectors are fundamental to the manner in which she undertakes her responsibilities. Lynn is a member of the Board of Gr8Motive Aboriginal and Torres Strait Islander Pty Ltd. She is also a Member of the Australian Institute of Company Directors.

Dale Cliff

Dale has a Master of Law, and Bachelor of Business (Accounting). He is a partner at Mills Oakley Lawyers and has over thirty years’ experience working in the areas of Commercial and Corporate Law, Banking and Finance, Litigation and Dispute Resolution, Property and Projects and Employment and Industrial Relations.

Dale joined the ITEC Group Board is December 2020 and brings with him a broad and diverse range of skills in strategic development, financial oversight, corporate governance and compliance and risk management.

Dale cliff


We maintain a number of accreditations with a view to maintaining a strong standard of customer service and continuous improvement to help ensure that customers get consistent, high-quality products and services.

Human Services Quality Standards (HSQS) Certified provider

The Human Services Quality Framework (HSQF) is the Department of Communities, Housing and Digital Economy’s system for assessing and promoting improvement in the quality of human services delivered with departmental investment.

Youth e1553581629702

ISO9001 - Quality Management Systems Certification

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles drive ITEC Group quality management principles.

ISO 9001 2015 w

National Redress Scheme

The National Redress Scheme of Australia (NRS) was established in 2018 as a result of a recommendation by the Royal Commission into Institutional Responses to Child Sexual Abuse.

It aims to offer support to survivors of abuse suffered at various institutions. Providing the abuse occurred at an institution that has opted into the scheme, survivors may apply to receive monetary compensation and/or psychological counselling.

ITEC Health are participating in the Scheme because it will contribute to the dignity and recognition of people who have experienced institutional child sexual abuse. Redress is about making amends for wrongs that have happened in the past.

Who to contact

Request for Information (RFI)

Chris Anderson


Request for Information (RFI)

Ayden Ziino


Contact for Invoices



Wellbeing, Diversity and Inclusion

At ITEC Group Australia we are dedicated to equality in the workplace and understand the contributions to productivity and performance that equality among gender, culture, abilities and ages can offer.

ITEC Group Australia have made a commitment to build its capacity and capability to encourage staff to actively contribute, support and be innovative in reaching every employee’s maximum potential. Aligning our Diversity, Inclusion and Gender Equality Strategy with the Strategic Business Plan 2020-22, we will promote equal opportunities through the following key focus areas: ensuring leadership, strategy and accountability is achieved, through offering flexible working arrangements where possible, by providing a learning and development platform for continuous growth of our team and immerging leaders and ensuring the gender pay scorecard is achieved ensuring that all employees are provided with opportunities to succeed.


Our commitment to Diversity and Inclusion:

Our workplace Diversity Inclusion and Gender Equality Strategy, has made a promise to improve conditions and support 5 specific groups being, Gender Equality, Cultural Diversity, Age Equality, People with Disabilities and LGBTQI Groups.

Our organisation conducts an annual compliance report which is submitted to the workplace gender equality agency. We are particularly proud of holding the employer of choice for gender equality citation 2020-22. Our Managing Director is a Pay equity ambassador where upon we perform a gender remuneration gap analysis on an annual basis to ensure we achieve our balance scorecard.

Reconciliation Action Plan

ITEC Group are dedicated to supporting vulnerable community members with care and health services to create a more inclusive Australia.

Our first ‘Innovate’ Reconciliation Action Plan (RAP) 2017-2019 built on our social inclusion with a focus on Aboriginal and Torres Strait Islander peoples and culture. We are committed to engaging and educating our management team and all our staff to improve the way we support our Indigenous care recipients, children and families.

Aboriginal mum and kid RGB
EOCGE citation logo

The WEGA Employer of Choice for Gender Equality (EOCGE) citation 2020-2022 is a voluntary leading-practice recognition program designed to encourage, recognise and promote organisations' active commitment to achieving gender equality in Australian workplaces.